Monday, 17 December 2012

Warm Home Discount Scheme



Warm Home Discount Scheme

If you are a pensioner or are classed as a vulnerable customer, you may be entitled to extra help with your gas and electricity bills during the winter months, including the Warm Home Discount Scheme.
This page explains what the Warm Home Discount Scheme is, who is eligible, and how to claim it.

Top tips

If you’re not a pensioner on a low income, you may still be eligible for the Warm Home Discount Scheme. Each energy supplier has different criteria, so contact your supplier to check whether you’re eligible.

What is the Warm Home Discount Scheme?

If you are on a low income, you may qualify for the Warm Home Discount Scheme. This gives a rebate to pensioners on low incomes and some other customers on low incomes. The rebate is £130 on your electricity bill for winter 2012 -2013. The Warm Home Discount Scheme will run each winter until 2014/15.
The Warm Home Discount Scheme is run by energy companies, who are required by law to offer this rebate.

Who qualifies for a Warm Home Discount?

In 2012-2013 if you are a pensioner on 21 July 2012, you can qualify for a Warm Home Discount if you are either:
  • under 80 and only get the Guarantee Credit part of Pension Credit – not the Savings Credit part
  • 80 or over and get the Guarantee Credit part of Pension Credit - even if you also get the Savings Credit part.
Your name or your partner’s name must be on your electricity bill, and your energy company must be taking part in the Warm Home Discount scheme.
More information on energy suppliers taking part in the Warm Home Discount Scheme from the Department for Energy and Climate Change website at www.decc.gov.uk.

If you are on a low income

If you are on a low income, it will be up to your supplier to decide whether you can get the Warm Home Discount. You may be eligible if you're on a low income and you have a disability or long-term illness, or children. The actual criteria used will vary depending on your supplier.
You can check your supplier's criteria on the Consumer Focus website at www.consumerfocus.org.uk.

How to claim a Warm Home Discount

If you are a pensioner eligible for the Warm Home Discount, the Department for Work and Pensions will try to make sure you get this discount automatically. If you are missed out, you can ask for the discount directly from your supplier.
If you are on a low income,  you will need to contact your energy supplier for details of whether you are eligible. If you believe you are eligible, you will then need to apply directly to your supplier.
More information on applying to your energy supplier for the Warm Home Discount from the Department for Energy and Climate Change website at www.decc.gov.uk

If you’re on a social tariff

Some customers may qualify for their supplier’s social tariff. This might apply to you if you are on a low income, are disabled or have long-term health problems. The Warm Home Discount is intended to replace the different social tariffs offered by different providers.
If you are on a social tariff, your supplier will contact you soon to inform you that the tariff is being phased out. You may be offered a Warm Home Discount instead.
However, some customers who now qualify for a social tariff may not qualify for help under the Warm Home Discount Scheme. There will also be some customers who find that the discount under the new scheme is less than the social tariff discount they are getting now. Some additional help might be available to make up for this shortfall.
Contact your supplier for further information.

Next steps

More information about extra help with energy if you’re older, disabled or on a low income.
If you need more help

More information

The Home Heat Helpline

The Home Heat Helpline is a service for vulnerable customers struggling to pay their bills. It is funded by the energy suppliers, and provides information on grants, payment schemes and benefits that may be available as well as basic advice about energy efficiency.
Telephone: 0800 336699 (freephone)
Website: www.homeheathelpline.org.uk

The Energy Saving Trust

The Energy Saving Trust has a searchable database of grants and schemes, along with an online home energy check to find out where you could make savings on your bills. You can also contact your local Energy Saving Trust advice centre for help:
Telephone: 0800 512 012 (freephone)
Website: www.est.org.uk
Source:
http://www.adviceguide.org.uk/wales/consumer_w/consumer_energy_and_water_supply_e/consumer_energy_supply_e/consumer_help_if_youre_older_disabled_or_on_a_low_income_e/warm_home_discount_scheme.htm

Fuel poverty 'could hit another 300,000' people



Fuel poverty 'could hit another 300,000' people

Price hikes will push another 300,000 people into fuel poverty by Christmas and 9 million homes could be in fuel poverty by 2016, according to the Fuel Poverty Advisory Group.
While the government says it is acting to reduce energy prices, new figures show price hikes will push another 300,000 people into fuel poverty within weeks.

"With a cold winter, welfare reforms cutting incomes, and all at a time of austerity measures and other rising household costs, the plight of the fuel poor has never been more serious,” said Derek Lickorish, chairman of the Department of Energy-funded group Fuel Poverty Advisory Group.

Millions are living in misery due to high energy bills, he said. Nearly half of the UK's fuel poor households are pensioners, a third of homes house people with a disability or illness, 20 per cent include a child aged five or under and one in 10 house someone aged 75 or over.


300,000 more homes in fuel poverty

Some 300,000 more homes are likely to have been pushed into "fuel poverty" by Christmas amid soaring energy prices, an advisory body has warned.

The Fuel Poverty Advisory Group (FPAG) urged Prime Minister David Cameron to take stronger action to ensure there is a more widespread and ambitious effort to tackle "spiralling" fuel poverty levels. It said the latest round of energy price rises has increased the average annual energy bill by 7%, taking it to £1,247 for direct debit customers and £1,336 for cash and cheque customers.

These increases are likely to have pushed a further 300,000 households into fuel poverty and estimates have already shown that over nine million households could be living in fuel poverty by 2016, the FPAG said.

The FPAG said the Government should create a cross-departmental group on fuel poverty to ensure a joined-up approach as well as creating a new duty for local authorities to meet fuel poverty targets. It said the Government should also carry out an urgent impact assessment of welfare reforms on fuel poverty.





How to cut your energy use and save money



It is cold out on the streets of Britain at the moment and that means it is tempting to stay at home and turn the thermostat up.

The cost of doing so is still rising fast.

Eon has joined the other major energy providers: SSE, British Gas, Npower, Scottish Power and EDF.

All have now announced big price rises this winter for their customers.

But the Energy Saving Trust reckons that British households are wasting an average of £270 each a year by wasting their heat.

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Our vision is of a society where no one should experience discrimination on the grounds of their mental health.

Mental health problems are extremely common across society, with one in four of us experiencing them in any year. Despite being so common, people from all communities will still experience discriminatory attitudes and behaviours that can prevent people from speaking out, seeking support and playing full and active roles in our communities. The impact of mental health stigma and discrimination will vary between communities as mental health has a cultural context that affects the way communities talk about the subject and engage with people who have mental health problems. In some cultures depression, for example, doesn't exist and in others an experience of a mental health problem can be attached to a sense of shame.

For the African and Caribbean communities a key issue is the overrepresentation of young African and Caribbean men in mental health services. Misconceptions and stereotypes have led to a perception that this group is more likely to pose a risk of violent behaviour and, as a result, they are more likely to be treated as inpatients and sectioned when compared to other groups. It is well documented that this has led to a fear of talking about mental health issues more openly and a fear of using mental health services. Research by the Race Equality Foundation (2011) also highlighted fears that discrimination against Black & Minority Ethnic (BME) communities and migrant service users will increase in the austerity climate and whilst commissioning arrangements change.

Our Services

· Provide information, advice, advocacy

· Represent diversity communities in Health Care services, policies and strategies

· Organise training in health and social care in collaboration with local colleges

· Provide human resources ( including interpreters) who are suitable to the diversity communities especially to break language and cultural barriers

· Provides domiciliary care and support

· Provide services such specialised support for people with mental health needs, including people who suffer from short-term memory problems, Dementia and Alzheimer’s Disease.

· Provide visits to elderly people and help them with outings and home services

· Participate in local authority and NHS consultations , research events and programmes to voice the needs of diversity communities.

· Increase access to services and rights for disadvantaged people and the most vulnerable of our society

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· Provide advice and guidance, information and practical help so that our service users can access opportunities they are entitled to

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Objectives of our Diversity Living Programme:

· To promote the inclusion and participation of diversity communities* in integrated care.

· To inform policy, locally and nationally, and assisting in the formulation of effective policies, strategies and good practices in integrated care in order to contribute to improved health outcomes for the people from the diversity communities (e.g. Black and minority ethnic communities) and to ensure health services are able to meet their specific needs.

· To improve the quality of life for diversity people with disability, mental health problems and their families and carers through integrated care by providing inclusive advocacy and information.

· To provide service that enable diversity groups and individuals with disability /elderly and their carers to make the right choice for themselves and have an influence on decisions made about their future.

· To promote the rights of diversity people with disability, their families and carers and make sure their rights are safe and protected.

· To promoting access to information regarding healthcare issues and to raise awareness of the needs of diversity disabled children, young people, older people and their families.

· To promote the rights of older and disabled diversity people, helping them overcome and enable them to participate in decisions about their future

· To provide support and information to those suffering the isolation and loneliness that can be associated with disability and old age

· To fight against mental health stigma in refugee, black and minority ethnic communities and ensure no one should experience discrimination on the grounds of their mental health or disability.

*Diversity communities are older people, disabled people, Black, Asian, refugees, migrants, asylum seekers and other ethnic minorities.